Introduction

The confidentiality and protection of your personal data are important to us. We want you to understand the control you have over your personal data.

We have therefore updated our privacy policy. To make it easier for you to read, we explain what data we collect, where we store it and why we process it.

The vezelay-visiteur.com website complies with the new European regulation called RGPD.

Collection of personal information

We collect, store and use and use information when you :

• visit our website
• take part in our activities, events
• make a purchase of our products and/or services
• disconnect

The personal that we collect is gathered through forms and through the interactivity interactivity between you and our website. The information collected includes :

The information you provide to us for the purpose of subscribing to our email notifications and/or newsletters and/or newsletters (including your name and e-mail address); and e-mail address);

Information relating to purchases you make of our goods and/or services or any other transactions you transaction you carry out via our website (including your name, postal address telephone number, e-mail address and credit card details); and credit card details);

The information contained in or relating to communications you send to us or via our website via our website (including the content of the communication and the metadata associated with the communication);

Any other personal information you choose to send us;

We also automatically receive and automatically receive and record information from your computer and browser browser about your visits to and use of this site, including your IP address address, geographical location, browser type and version, operating system operating system, referral source, length of visit, pages viewed and navigation navigation paths, your software and hardware.

Use of personal information

All the information we collect from you may be used to :

• Personalise your experience and meet your needs;
• Provide personalised promotional content;
• To improve and personalise our website;
• Contact you by e-mail;
• Administering our website ;
• Give you access to the services available on our website;
• Send you products and services purchased on our website;
• To provide you with services purchased on our Web ;
• Send you statements, invoices and payment reminders payment reminders and collect payments from you;
• To send you non-commercial communications;
• Send you e-mail notifications that you have specifically requested;
• Deal with enquiries and complaints made by made by or about you in relation to our website;
• Maintain the the security of our website and prevent fraud.

Third-party websites

Our website includes hyperlinks to and details of third party websites. We have no control over, and are not responsible for, the privacy policies and practices practices of third parties and are not responsible for them.

Cookies

Our site uses cookies. Our cookies improve access to our site and identify repeat visitors. visitors. In addition, our cookies improve the user experience by tracking and interests.

A cookie is a file file containing an identifier (a string of letters and numbers) sent by a Web server to a web browser and stored by the browser.

However, this use of cookies is in no way linked to any personally identifiable personally identifiable information on our site.

The names of the cookies we use on our website, and the purposes for which they are used, are used, are set out below:

We use Google Analytics on our website to recognise a computer when a user visits the website / track users as they browse the site / enable the use of a shopping cart on the site / improve the usability of the site / analyse website usage / administer the website / prevent fraud and improve website security / personalise the website for each user.

Most browsers allow you to refuse to accept cookies:

• In Internet ExplorerYou can block cookies by using the cookie management override settings available by clicking on "Tools", "Internet Options", "Confidentiality" then "Advanced";
• In FirefoxYou can block all cookies by clicking on "Tools", "Options", "Privacy", selecting "Use personalised settings for history" in the drop-down menu, and unchecking "Accept cookies from websites";
• In ChromeYou can block all cookies by going to the "Personalise and control" menu, then clicking on "Settings", "Show advanced settings" and "Content settings", then selecting "Block sites". All data" under "Cookies".

You can delete cookies already stored on your computer:

• In Internet ExplorerIf you want to delete the cookie files manually, you can find instructions on how to do this here on the Microsoft site ;
• In FirefoxYou can delete cookies by clicking on "Tools", "Options" and "Privacy", then selecting "Use personalised settings for history", clicking on "Show cookies", then clicking on "Delete all cookies";
• In ChromeYou can delete all cookies by going to the "Personalise and control" menu and clicking on "Settings", "Show advanced settings" and "Delete browsing data", then selecting "Delete cookies and other site and plug-in data" before clicking on "Delete browsing data".

The deletion of cookies will have an impact on the user-friendliness of many websites.

Disclosure of your personal data to third parties

We are the sole information collected on this site. Your personal information will not be sold, exchanged, transferred or given to any other other company, other than as necessary to fulfill a request and/or transaction and/or transaction, such as to ship an order.

This does not include trusted third parties who assist us in operating our website or conducting our conduct our business, so long as those parties agree to keep this information confidential.

Before disclosing to us the personal information of another person, you must obtain that person's consent consent to both the disclosure and the processing of that personal information personal information in accordance with this policy.

Retention of personal information

This section sets out our data retention policies and procedures, which are designed to comply with our legal obligations to retain and delete personal information. retention and deletion of personal information.

The personal that we process for any purpose is not kept longer than is necessary for that longer than is necessary for that purpose or those purposes.

We generally delete personal data belonging to the categories indicated below below:

• Your personal information when you newsletter subscriptions: until you request to unsubscribe
• Accounting documents: in accordance regulations in force.
• To place an order, participation in one of our activities/events: ten years after your participation participation and until your request for deletion.

In short, the personal data in our possession is kept for the longest legal and regulatory statutory periods.

Protection of information

The personal we collect is kept in a secure environment.

We implement a variety measures to protect the security of your personal information. we use the following measures:

• Access management - authorised person
• Access management - data subject
• Network monitoring software
• Computer backup
• Deployment of digital certificates
• Encrypted login/password
• Firewalls
• SSL navigation

We also protect your information offline. Only people who need to do a specific job (for example specific job (for example: billing or customer service) or people working people who work for us and are required to keep your information confidential have access to personally identifiable information.

The computers and servers used to store personally identifiable information are kept in a secure in a secure environment.

You acknowledge that transmission of information over the Internet is inherently insecure, and we cannot we cannot guarantee the security of data transmitted over the Internet.

You are responsible for for the confidentiality of the password you use to access our website. website; we will not ask you for your password (except when you are log on to our website).

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. transactions.

Right of objection and withdrawal

We use the e-mail address address you provide to send you information and updates about your request about your request, occasional news from the Visitor's House, information about information about related products, services, services.

You can unsubscribe at any time and no longer receive emails from us. instructions are included at the bottom of every e-mail we send you. we send you.

We undertake to offer you the right to object to and withdraw your personal information.

The right to object is understood to be the possibility offered to Internet users to refuse that their personal information to be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that personal information no longer appears, for example, on a mailing list. mailing list.

To exercise these rights please contact us at: maisonduvisteur@orange.fr

Procedures implemented in the event of a data leak

In accordance with the procedure provided for in the General Data Protection Regulation in the event of a leakage or anomaly concerning the personal data in our possession, we will inform the competent authorities (CNIL), and will inform you of the the nature of the leaked data and the nature of the risk that may be caused if this could affect your rights and freedoms (sensitive data) within a maximum 72 hours after the problem has been identified.

Consent

By using our site, you agree to our privacy policy.

Updating of these privacy policies

We may update this policy this policy by publishing a new version on our website.

We recommend that you check this page from time to time to ensure that you are happy with any with any changes to our privacy policy.

If you are in our databases, we will inform you of changes to this policy by e-mail. policy by e-mail.

Legislation

We undertake to comply with French legislation

Vézelay, 26 September 2019.